Policies

Payments

Payment is expected at the time services are rendered. We accept cash, checks, MasterCard and Visa.

Prior Authorization

If you have a medication that requires prior authorization, please contact your prescription company and have them fax us a prior authorization form to (717)338-9070. We may require additional information from you to properly complete the authorization.

Referrals

An office visit must be scheduled in order to be referred to a specialist. If your insurance requires a referral, you are responsible to notify our office regarding your appointment. Please give us two (2) business days for completion. We will then fax the referral to the number you provide to us.

Form Fee

There is a $10.00 fee for all medical forms including medical leave.  Most FMLA and disability require additional documentation so an appointment will be required. Please allow 7-10 business days for completion. All paperwork must be picked up at our office upon completion. It is your responsibility to deliver the paperwork to your employer.

Late arrival

We reserve the right to reschedule appointments if a patient arrives greater than 10 min late for their appointment.   All attempts will be made to give a same day appointment if room in the schedule.   

Transfer of Records

We require two weeks' notice to copy and prepare all medical records. A fee will be charged for this service.

Discharge

The practice reserves the right to discharge a patient at any time for noncompliance or inappropriate behavior.

Resources

Physical and mental health community resources available to you.